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Michael

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Activity overview

Latest activity by Michael
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    Michael created an article,

    Shipping and Return Policy

    Return Policy   Shopping online should be easy. For this reason, we want our Returns Policy to be simple as well. You have 30 full days from the day your order is fulfilled to decide if it's not qu...

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    Michael created an article,

    Damaged or Defective Orders

    There is nothing worse than anticipating your purchased only to find out it is defective. We completely agree and that is the reason why we decided to make this process as easy as possible for you....

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    Michael created an article,

    Lost Order

    Having a lost order can be so frustrating. We are excited to announce that we have partnered with Route, for insuring your package starting May 14th.    If you purchased the Route Package Protectio...

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    Michael created an article,

    Returned to Sender/Warehouse

    Sometimes packages bounce back to our warehouse because they are undeliverable. This happens occasionally, when there is a typo in the address, such as a missing apartment number or the wrong house...

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    Michael created an article,

    What is my return status?

    We are so sorry for the delay! With the merge of the two online stores, we had an unexpected influx of orders, and with that came a similar influx of returns, like we've never seen before! We've re...

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    Michael created an article,

    Change My Address

    If you made a mistake on your address we are happy to help you change it, if we can catch it before it is assigned a tracking number.  Once our shipping team has processed and order, we are unable ...

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    Michael created an article,

    How To Update Your iOS / Apple Device

    Here is how you can update your phone by following these steps:    1. Plug your device into power and connect to the Internet with Wi-Fi.   2. Go to Settings > General, then tap Software Update.   ...

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    Michael created an article,

    How to Update Your Android Phone

    Please Note: Steps may vary and you may have to consult your phone's instruction manual for how to keep updated.   1. Make sure your device is connected to Wi-Fi.   2. Open Settings.  ...

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    Michael created an article,

    Apple TV

    Please note that only iOS devices can currently Airplay (cast) to Apple TV from our app.   How to Fix Apple TV Problems Fast If your Apple TV is acting up the first thing to try is restarting it. T...

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    Michael created an article,

    Chosen Shipping FAQ

    Do you ship internationally? Yes we do! Currently you can order directly on the website for shipping to Canada, UK and Australia.  PLEASE NOTE: Any Taxes, Duties or fees that are applied by your co...