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Kristi

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Latest activity by Kristi
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    Kristi created an article,

    FAQ

      Why Can't I see Season 2 in the app? What Devices Can I Use With the App? How to I Watch on My TV? (How to Cast)   Troubleshooting My Device: Roku Fire TV Chromecast Samsung TV Apple TV          

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    Kristi created an article,

    What streaming devices can I use with the app?

      From The Chosen app, you can stream to your TV using one of the following devices: Chromecast Apple TV (only iOS devices can cast to Apple TV) Fire TV / Fire Stick Roku Samsung Smart TV (Android...

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    Kristi created an article,

    Season 2 DVDs

      Will we have DVDs?   YES! After the season has fully launched, we'll have DVDs available. We don't have an exact date that they will be released, but you can keep an eye on our social pages or in...

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    Kristi created an article,

    How to Hard Close (Force Close) Your Apps

      For iOS: On an iPhone X or later, or an iPad with iOS 12 or later, or iPadOS, from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. Then swi...

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    Kristi created an article,

    What Fabric Do You Use for Your Clothing?

      Each article of clothing has an image available that discusses fabric used for that specific item.    PLEASE BE AWARE: Due to the high demand across the gift factory, we may at times use a repla...

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    Kristi created an article,

    How Do I Know What Size to Choose?

    Along with the images of the apparel, each item listing will also have an image for the sizing chart. Here's an image that may help understand the measurements on the sizing chart:As you can see in...

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    Kristi created an article,

    Can I use an expired discount code if I missed the cutoff?

    Can you backdate a coupon from a Livestream? No, discount codes are limited to the time period in which we discuss them. Please be aware of the date of the Livestream, if you are watching it as a r...

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    Kristi created an article,

    Can I Return or Exchange items?

      Definitely! We have now made the process very easy for you to get this resolved.  Click on the link below and enter your Order Number (this can be found on your order confirmation email) and the ...

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    Kristi created an article,

    Does my order ship with UPS or USPS?

      Does my order ship with UPS or USPS? We ship with both UPS (UPS Mail Innovations) and USPS, depending on which will be best for your address. You may notice it starts out with UPS, but may transf...

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    Kristi created an article,

    Received Order: Wrong Items or Missing Items

      Your order contains wrong items or missing an item?  If this is the case, we deeply apologize. We'd be happy to make this right. Below is a link for you to start a Return and Exchange claim. All ...