There is nothing worse than anticipating your purchased only to find out it is defective. We completely agree and that is the reason why we decided to make this process as easy as possible for you.
Below is a link for you to start a Return and Exchange claim. All you will need is the Order Number (found on your purchase confirmation email) and the Zip Code for the shipping. Returns and Exchanges must be initiated within our 30-day return window, to be eligible.
Then just follow the simple steps and before you know it, the new one will be on the way!