Sometimes packages bounce back to our warehouse because they are undeliverable. This happens occasionally, when there is a typo in the address, such as a missing apartment number or the wrong house number. We would be happy to reship to you as soon as it arrives.
If you would like to have it reshipped, click on the Submit a Request button below to let our team know so they can make a note of that. Please be sure to add the correct address so that we know where to send your package!