Having trouble in the app? 90% of the time, reinstalling the app will fix the problem so give these steps a try! If you're still having trouble, please contact us here. (let us know if you've already tried these steps, so we don't send them to you again! 😊)
1. Log out of The Chosen app
2. Hard close the app (this is an important step, as your phone often caches info). Instructions included below.
3. Uninstall the app
4. Reboot your device
5. Reinstall the app
6. Log in with your email and try again
Reinstalling can help with:
Buffering, missing features, connecting with a device, sound issues, glitches, and account issues. If you're still having trouble, click here.
How to hard close on iOS:
How to hard close (force quit) on Android: